As the Experience Design Research Associate II, you will lead research projects of moderate complexity, from planning through execution and analysis, ensuring that insights directly inform product development. You will collaborate with design and product teams, utilizing a variety of research methodologies to generate actionable recommendations. The Experience Design Research Associate II also plays a key role in mentoring junior team members and contributing to the continuous improvement of research processes and methodologies. You will be positioned to help translate research into structured, reusable design guidance like principles, criteria, and constraints that scale across an AI-forward design practice.
This role is remote eligible, which means you would work virtually from home or other non-Best Buy location.
What you'll do
- Le planning and execution of medium‑to‑large research studies that integrate user and business goals.
- Embeds research into product development through close collaboration with cross‑functional teams.
- Guides junior researchers in defining objectives, selecting methodologies, and aligning work to strategy.
- Le rigorous, end‑to‑end data collection using advanced methods for medium‑to‑large projects.
- Creates comprehensive, impactful deliverables and tailors insights for various stakeholders.
Basic Qualifications
- 3 or more years of experience conducting research for experience design or a related field.
- 1 or more years of experience in a design‑focused environment.
- 1 or more years of experience working in ecommerce or multi‑channel environments.
- 1 or more years of experience planning and guiding medium‑to‑large research studies that integrate user and business goals.
- 1 or more years of experience synthesizing research into generalizable, reusable outputs (principles, frameworks, ontologies, or design guidelines) that are applicable beyond a single study.
- Strong conceptual and systems thinking with comfort defining terms, categories, and relationships to be applied consistently across experiences or by automated systems.
Preferred qualifications
- Bachelor's Degree (4 yr) in Business Administration, Operations Management, Psychology, Human Computer Interaction (HCI), UX Research, Market Research, Product Design, Interaction Design, Graphic Design, Information Architecture, AI/ML Design or related field
- Skill in producing comprehensive, high‑impact deliverables tailored to diverse audiences.
- Ability to synthesize qualitative findings, partner feedback, and system constraints into actionable recommendations.
- Capacity to work independently while maintaining strong alignment with cross‑functional partners.
- Experience working in an AI forward design practice.
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™
Best Buy is an equal opportunity employer
Position Type: Full timePandoLogic. Keywords: Research Associate, Location: Minneapolis, MN - 55423